“Perfection is achieved not when there is nothing more to add, but when there is nothing more to take away.”
Antoine de St. Exupéry
The Dorchester might make it look as if perfection just happens, but I assure you it does not. The hotel management and staff are like proverbial ducks- calm on the topside and paddling like hell underneath. That’s how perfection is achieved- keeping a calm demeanor despite a swirl of behind-the-scenes activity. It’s thoughtful envisioning of the entire enterprise. It’s attention to countless details. It’s willingness to admit mistakes and remember not to make them again. It’s scrupulous editing, spinning less into more. It’s busy, but not bent out of shape. That’s the recipe for making it seem like perfection just happened.
Occasionally perfection might come compliments of dumb luck, but mostly it’s borne of steady work. The Dorchester, the ducks, and you. Working on perfect when it matters and embracing good when good is good enough.